Terms and Conditions | Wireless Netware

Wireless Netware Technology – Terms and Conditions of Use for Training and Product Purchases

These Terms and Conditions govern the participation in training courses and the purchase of products provided by Wireless Netware Technology (“WNT”), a certified MikroTik Training Partner. By registering for training or submitting a purchase order, you agree to the following:

1. General Information

  • Training sessions must be a minimum of three (3) days in length.

  • Each participant will receive a complimentary MikroTik RouterOS L4 license.

  • Certification tests are offered only after completing a training course supervised by a certified MikroTik Training Partner.

  • Remote training sessions and certification exams are not permitted under MikroTik rules.

2. Certification Test Details

  • Certification exams consist of multiple-choice and true/false questions, selected randomly from various categories and difficulty levels.

  • MTCNA focuses on foundational knowledge; advanced certifications (e.g., MTCRE, MTCWE) require deeper technical knowledge.

Exam Rules:

  • One attempt per test.

  • Duration: 1 hour.

  • Passing score: 60% (25 questions total).

  • Certificates are valid for three (3) years from the date of issue.

3. Certificates and Licensing

  • Certificates and RouterOS L4 licenses are automatically assigned through MikroTik’s system.

  • Participants can access certificates and generate license keys via their MikroTik account.

  • Physical certificates are available upon request for $30 USD (plus applicable shipping fees).

4. Training Benefits and Requirements

Each participant receives a complimentary RouterBOARD hAP-ac-lite.

Attendees must bring:

  • A laptop.

  • Power extension strip (min. 10ft/3m) with multiple outlets.

  • One long Ethernet cable (16ft/5m or longer).

  • Several short Ethernet cables.

5. Cost and Payment (Training)

  • Early Bird Pricing: $850 USD (registration at least 15 days before session).

  • Standard Pricing: $1050 USD (after Early Bird period).

Training fees include:

  • Class attendance.

  • Course materials.

  • Coffee breaks and lunch (for in-person training only).

Not Included: Travel, accommodation, or related expenses.

  • Class size is limited to four (4) students per session.

  • Reservations are confirmed only after full payment is received.

6. Payment Terms

  • Immediate Payment Required: All training courses must be paid in full at the time of registration.

  • No Term Payments: WNT does not offer Net 30, Net 60, or other deferred payment terms under its standard policy.

  • B2B Arrangements: Business clients seeking alternative payment options (e.g., extended terms, structured agreements) may contact WNT directly. Any such arrangements will be reviewed individually and must comply with Ontario law.

  • Accepted payment methods include PayPal and other approved processors.

7. Purchase Orders, Quotations, and Product Availability

These terms apply to all product purchases and quotations issued by Wireless Netware Technology (“WNT”), including MikroTikCanada and Wireless Netware customers:

1. No Term Payments

  • WNT does not offer deferred payment terms (e.g., Net 30, Net 60) under any circumstances, including for government entities, corporations, high-volume buyers, or individuals.

  • All purchases must be prepaid in full.

  • Accepted payment methods: Credit Card or EFT (Electronic Funds Transfer).

  • This policy is permanent until further notice and will remain in effect until market conditions stabilize.

2. Purchase Orders and Quotations

  • All purchase orders (POs) and quotations are valid for 24 hours from the time of issuance.

  • To validate a PO, full payment confirmation must be received within the 24-hour window.

  • If payment is not received within this timeframe, both the quotation and PO will be automatically voided.

  • Customers must resubmit a new request for quotation (RFQ) if they wish to proceed after cancellation.

3. Product Availability and Lead Times

  • In-stock products: Orders will be shipped immediately upon receipt of full payment.

  • Out-of-stock products: Lead times depend on supply chain and MikroTik availability. Standard delivery is 10–15 business days from Latvia to Canada but may extend depending on MikroTik’s stock status and logistics.

  • Orders will not be reserved or processed without confirmed payment.

4. High-Volume and Special Orders

  • For large-volume or special orders, confirmed payment within the 24-hour window is mandatory.

  • If payment is not received, the quotation and PO will be voided.

  • A new RFQ will be required to restart the order process.

8. Consultant Opportunities

To qualify for consultant opportunities with WNT:

  • Hold an MTCNA certification with a score of 75% or higher.

  • Hold at least one advanced MikroTik certification (e.g., MTCRE, MTCWE) with a score of 75% or higher.

  • Actively participate in MikroTik Forums, MUM events, or RouterOS workshops.

  • Submit an application including your MikroTik account name and areas of expertise.

9. Agreement and Changes

  • Registering for a training course or submitting a purchase order constitutes agreement to these Terms and Conditions.

  • WNT reserves the right to amend these Terms at any time. Updates take effect immediately upon posting.

  • Additional terms may apply to specific training courses or product purchases and will take precedence in the event of a conflict.

10. New User Registration

  • Registrants must provide valid identification matching the payment method used.

  • User data is stored securely in compliance with privacy laws.

  • New users may receive updates, newsletters, or promotional offers (opt-out available).

  • Misuse or suspicious activity may result in account suspension or termination.

11. Account Inactivity Policy

  • New Accounts (no purchases): Suspended after 3 months of inactivity.

  • Accounts with Purchases: Suspended after 6 months of inactivity.

  • Reactivation: Email support@wirelessnetware.ca with account details.

12. Privacy Policy

Use of this site and services is subject to the WNT Privacy Policy, available at:
👉 http://www.wirelessnetware/privacy-policy

13. Electronic Communications

  • Communications with WNT via the website or email are considered electronic communications.

  • Users consent to receive notifications electronically, satisfying legal communication requirements.

  • WNT does not knowingly collect data from individuals under 13. Users under 18 require parental/guardian consent.

14. Third-Party Sites and Services

  • Links to external websites (“Linked Sites”) are provided for convenience only and are not under WNT’s control.

  • WNT operates independently as a certified MikroTik Training Partner.

15. Training Class Enrollment and Payment

  • Full payment is required at the time of registration.

  • Payment is processed via PayPal or other accepted methods.

  • Registration confirmation and course instructions are provided upon successful payment.

16. Cancellation and Refund Policy

Cancellations by Participant:

  • Up to 10 days before the start date: Refund minus $100 administrative fee.

  • Within 10 days of the start date: No refund.

Cancellations by WNT:

  • If WNT cancels a course, a full refund will be issued.

All cancellation requests must be sent to support@wirelessnetware.ca.

17. Confidentiality

  • Client information is treated as confidential and disclosed only on a need-to-know basis.

  • Use of client names, logos, or references for marketing requires prior written consent.

18. Liability Disclaimer

  • All content, training, and services are provided “as-is” without warranties or guarantees of accuracy.

  • WNT is not liable for direct, indirect, incidental, or consequential damages resulting from participation in training or use of services.

19. Contact Us

For inquiries or assistance, please contact us:

📧 Email: support@wirelessnetware.ca
📞 Phone: +1 (647) 477-0163